Privacy Policy
Last updated: October 16, 2026
Who We Are
Find My HVAC Friend (findmyhvacfriend.com) is operated by MGM Scale Craft LLC, 30 N Gould St, Sheridan, WY 82801, USA (info@mgmscalecraft.com). Find My HVAC Friend is a free referral service that connects consumers with independent, licensed home-service contractors. This Privacy Policy explains how we collect, use and share information when you visit our website or call the phone number shown on it.
Information We Collect
- Call information: when you call us, we collect your phone number/caller ID, the date, time and duration of the call, and call recordings.
- Information you share on the call: such as the service you need, your ZIP code and your address.
- Device and usage data: collected automatically through cookies, analytics tools and advertising pixels (for example, from Google and Meta), such as IP address, browser type, pages viewed and referring URLs.
We do not use web forms on this site.
How We Use Information
- To connect your call with a contractor or service provider in your area.
- For quality assurance and compliance purposes.
- To detect and prevent fraud.
- To measure and improve our advertising.
How We Share Information
- With contractors, service providers and marketing partners for the purpose of fulfilling your request.
- With vendors that help us operate the site and our services, such as hosting, analytics and call tracking providers.
- When required by law, or to protect our rights, users or the public.
We do not sell personal information for money.
Cookies & Advertising
We and our partners use cookies and similar technologies to operate the site, analyze traffic and measure advertising. You can disable or delete cookies through your browser settings; some features of the site may not work properly if you do. You can also manage interest-based advertising here:
- Google: adssettings.google.com
- Meta: facebook.com/adpreferences
Your Privacy Rights (Including California/CCPA)
Depending on where you live, including if you are a California resident under the California Consumer Privacy Act (CCPA), you may have the right to:
- Know what personal information we collect, use and share about you.
- Request deletion of your personal information.
- Request correction of inaccurate personal information.
- Opt out of the sharing of your personal information for targeted advertising.
To submit a request, email us at info@mgmscalecraft.com with the subject line "Privacy Request." We may need to verify your identity before completing your request. We will not discriminate against you for exercising any of your privacy rights.
Data Retention and Security
We keep personal information, including call recordings, only as long as reasonably necessary for the purposes described in this policy or as required by law. We use reasonable administrative, technical and physical safeguards to protect your information, but no method of transmission or storage is completely secure.
Children
This site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised. Your continued use of the site or our phone line after changes means you accept the updated policy.
Contact Us
MGM Scale Craft LLC
30 N Gould St, Sheridan, WY 82801, USA
Email: info@mgmscalecraft.com